
Real Helpdesk Pattern – Building Helix Ticketing App with Next.js 16, PostgreSQL, and Prisma
How I built Helix, a production-inspired helpdesk with Next.js 16, PostgreSQL, and Prisma — covering JWT/RBAC, soft deletes, closed-ticket UX, flash toasts, Docker Compose, Prisma migrations, Sentry, and a layered Vitest/Playwright test suite.








